Snowflake Careers 2021 Hiring as Cloud Support Engineer for San Mateo, California, USA

Snowflake Careers 2021
Snowflake Careers 2021

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Snowflake Careers 2021: Snowflake Inc. is a cloud computing-based data warehousing company based in Bozeman, Montana. It was founded in July 2012 and was publicly launched in October 2014 after two years in stealth mode. The company’s name was chosen as a tribute to the founders’ love of winter sports.

Snowflake Careers 2021

Company Name: Snowflake Inc

Company Website: Snowflake

Wikipedia: Snowflake Inc Wiki

Position: Cloud Support Engineer

Qualifications: Bachelor’s Degree/Master’s Degree

Job Location: San Mateo, California, USA

Experience Level: 1 – 4 Years


  • B.S. or M.S degree in CS, MIS or equivalent discipline
  • 1-5 years experience in a Technical Support or similar function.
  • Good understanding of Amazon AWS and/or Microsoft Azure ecosystems.
  • Understanding of ETL, ELT tools like AWS Glue, EMR, Azure Data Factory, Informatica, Data Pipelines.
  • Understanding of SPARK, KAFKA systems.
  • Foundational SQL experience/usage
  • Experience troubleshooting database connectivity issues using a variety of methods (client software, drivers/connectors).
  • Experience in Configuring\Troubleshooting Drivers  like ODBC, JDBC, GO, .Net .
  • Excellent ability to troubleshoot on a variety of operating systems (Windows, Mac, *Nix) 
  • Good understanding of the technical fundamentals of the Internet. You should have sufficient knowledge of internet protocols such as TCP/IP, HTTP/S, SFTP, DNS as well as the ability to use diagnostic tools to troubleshoot connectivity issues.
  • Scripting/coding experience In any of the following: Python, Java, .Net, NodeJS, R
  • Excellent writing and communication skills with an attention to detail.

Preferred Skills:

  • Experience working with big data and/or MPP (massively parallel processing) databases.
  • Debugging / Development experience in  Python, Java or Scala 
  • Understanding of Data Warehousing fundamentals and concepts
  • Database migration and ETL experience
  • Experience supporting applications running on either Amazon AWS or MS Azure
  • Experience with virtualization solutions (vmware, docker, virtualbox, etc)
  • Understanding of cloud computing security concepts


  • Provide email, web, and phone support to Snowflake customers and partners
  • Utilize Snowflake environment, connectors, 3rd party partner software, and tools to investigate issues 
  • Document known solutions to internal and external knowledge base
  • Submit well documented bugs and feature requests arising from customer submitted requests
  • Participate in weekend on-call support rotation
  • Work on technical and non-technical projects

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