IBM Careers 2021 | IBM Careers Login | IBM Careers Portal | IBM Watson Careers | IBM Careers New Grad | Careers IBM | IBM USA Careers | IBM Careers Atlanta | IBM Careers NYC | IBM Careers USA
IBM Careers 2021: IBM Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever. Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry.
Company Name: IBM
Company Website: IBM
Wikipedia: IBM Wiki
Position: Help Desk Analyst
Qualifications: Bachelor’s Degree/Master’s Degree
Job Location: Rocket Center, West Virginia USA
Experience Level: 0 – 0 Years
Required Technical and Professional Expertise:
- Strong communication/customer service skills and the ability to work in a metrics driven environment.
- Communication, analysis, customer management, records management, and routing cases for support and resolution.
- Able to properly handle sensitive information and customer issues.
Preferred Technical and Professional Expertise:
- College experience (2 years).
- Good working knowledge of PC usage and typical end user problems (2 years).
- Moderate Background Investigation.
Your Role and Responsibilities:
- As a Tier 1 Help Desk Analyst you will provide support to customers for talent inquiries and issues. Respond to and diagnose routine problems through discussions with users via telephone, web, email, and other channels. Document, track and, monitor cases for timely resolution.
- Lastly, route cases to appropriate groups for support and resolution. The ideal candidate will be able to properly handle sensitive information and customer issues.
Apply Link: Click here
CyberTecz Jobs is Available on Play Store, Download Now & Get an Inside Look into Jobs: Click here
IBM Interview Questions for Technical Round: Click here
HR Interview Questions of IBM: Click here
How To Write Resume For Getting Shortlisted In IBM: Click here
IBM Mock Test with Aptitude and Coding Assessment: Click here
IBM Recruitment Process, Test and Exam Pattern: Click here
Join Telegram Group of Daily Jobs Updates for USA Recruitment: Click Here
CyberTecz has Launched a Truly Secure Social Networking Platform: Click here
If You Want To Get More Daily Such Jobs Updates, Career Advice Then Join the Telegram Group From Above Link Also Press Red Bell Icon At The Left Side of Page To Subscribe our Updates.
Why You’re Not Getting Response From Recruiter?: Click here
Top 5 High Salary Jobs in India IT Sector 2021: Click here
Whats is the Difference Between CV and Resume?: Click here
How To Get a Job Easily: Professional Advice For Job Seekers: Click here
A Leadership Guide For How To Win Hearts and Minds: Click here
How To Improve Communication Skills with 12 Strategy: Click here
Career Tips for Freshers: Top 7 Hacks To Land Your Target Job: Click here
Which Graphics Processor is Best for Gaming 2021?: Click here
Top 5 Best Mobile Tracking App in 2021 For Mobile & PC: Click here
5 Proven Tips For How To Look Beautiful and Attractive: Click here
Home Workouts During The Lockdown For Fitness Freaks: Click here