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Accenture Careers 2021:
Accenture India Careers 2021: Accenture Career is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world’s largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.
Company Name: Accenture Solutions Pvt ltd
Company Website: Accenture Official Site
Wikipedia: Accenture Wiki
Job Profile: Cloud Tech Support Analyst
Qualifications: Bachelor’s Degree
Job Location: Florham Park, New Jersey
Experience Level: 0 – 2 Years
Salary: Best In Industry
Basic Qualifications:
- Minimum 1 Years IT Support including Service Desk, End User Service and Desktop Support related activities
- Proven general technical troubleshooting skills.
- Understanding and use of ITSM Remedy/Service Now, or equivalent incident management toolsets / Ticketing system experience
A day in the life:
- Our team environment consists of a walk-up Tech Bar and virtual support across North America offering high value services.
- Working with a team of motivated and engaged super technologists, driving high performance and morale.
- Support in areas of incidents, and high value services with a focus on customer experience
- Building authentic, positive, trust-based relationships with all key-stakeholders
- Become the Technology Services customer champion in all respects to deliver customer excellence
- Proactively seeking opportunities to meet or exceed the quality and consistency of service delivery for our customers, escalating only when necessary
- Supporting projects and initiatives that impact large groups of people across the US.
- Your journey at Accenture is premised on continually learning and growing – technically, personally and professionally.
- Embracing, supporting and cultivating the diversity that knits our teams together. We are powered by our diversity.
Does this describe you?
- You are positive, engaging with a strong passion for customer and technology excellence
- You love innovation, driving change and a challenge
- You have previous experience as a desktop support professional in a predominately Windows environment – Apple experience is a plus
- You have a passion and experience collaborating and relationship building
- You have a desire to support projects and initiatives that impact large groups of people across your region
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